Case Study: Adaptive

Working with Adaptive, the team at IG CloudOps worked to put in place key consistent contacts for communication between the CloudOps support team and the Adaptive development team.

We also worked with the Adaptive team to understand their current AWS architecture and key business requirements currently and moving forward.

Following the initial advisory sessions, the AWS team understood the architecture and infrastructure needs of Adaptive as well as additional resources which would be required to deliver enhanced support, including performance and cost recommendations.

As part of the solution, IG CludOps implemented a series of steps:

• CloudOps was deployed across Adaptive’s own AWS infrastructure which added a unique set of tools and resources including reporting to allow better management and cost control.
• An initial audit of the AWS environment and architecture was carried out. This would be used as a baseline to then audit risks and make cost recommendations.
• CloudOps maintenance windows were used to automate and standardise matching and routine maintenance tasks, to free up the in-house team. 
• Extend Adaptive’s in-house team with a team of AWS experts who understand the business requirements and are there when needed to provide support and advice, as well as now providing 24 hour support as part of CloudOps.

By working together and using CloudOps for the management of their AWS infrastructure, Adaptive saw immediate benefits including:

• Freeing up internal resources to work on new projects
• The ability to access AWS experts for support and advice as required
• A significant reduction in cloud incidents
• Improved customer feedback and satisfaction

Utilising CloudOps, Adaptive have also reduced their AWS costs as igroup has identified under used or not needed resources and made recommendations and changes to the infrastructure as required. Using the dashboards, IG CloudOps also implemented a range of cost control measures including scheduling and more effective resource management.

IG CloudOps is already working with Adaptive to improve the performance and monitoring of their virtual machines which will provide them with a more detailed insight as to where issues might occur in the future as the infrastructure grows and allow them to predict and make changes before problems occur. However, the biggest advantage of working with igroup has been the benefits felt by the Adaptive team working with the CloudOps support team.

Dan Frost, managing director at Adaptive commented, “One of the biggest challenges for any business is finding the right partner to work with and IG CloudOps tick all the boxes as far as I am concerned.

Not only do they have the expertise we need to support business growth but with CloudOps they are able to seamlessly work as an extension of our team and this provides real benefits for our customers.”