Case Study: LogicMelon

The assessment and infrastructure planning process identified a number of key factors which would have to be considered in building and configuring the Azure architecture including:

• Performance - LogicMelon applications were business critical and downtime had to be kept to the minimum so guaranteed uptime and performance monitoring was high on their list of requirements.
• 24/7 support - LogicMelon customers are based all over the World in different time zones so failures and outages needed to be dealt with immediately.
• Cost control - The infrastructure would need to grow as the number of users increased but they knew that without effective monitoring and management, costs could quickly increase.

igroup recommended installing CloudOps, their always-on cloud support and management solution, onto the Azure infrastructure. This would reduce costs and ensure optimum infrastructure performance. CloudOps could be implemented on the new Azure environment letting LogicMelon focus on delivering their applications, not managing the cloud.

In addition, IG CloudOps provided the hosting of the infrastructure which would give a high quality, flexible Azure cloud solution that guaranteed up to 5% discounts, additional storage and data transfer allowances as standard which is fully integrated with CloudOps.

By implementing the proposed solution, LogicMelon has a range of functions built into their infrastructure including:

• Always on support, fault find and fix
• Performance monitoring
• Management and reporting dashboards
• Ongoing infrastructure optimisation
• 24/7 emergency dashboards and monitoring
• Automated backup and security
• On call Azure experts to support the inhouse team as required

Having demonstrated their knowledge and understanding of the challenges faced by software developers moving applications to the cloud, IG CloudOps were selected as LogicMelon’s infrastructure management and support partner.

Because of the performance issues that LogicMelon were having with their co-lo solution and how critical their applications were to their overall business profitability, the IG CloudOps team quickly facilitated the move to the cloud including:

• Planning and specifying the final Azure infrastructure
• Setting up test environments for LogicMelon developers to test apps on and confirm performance
• Build the infrastructure based on the specification
• Plan and manage the move of data to the new infrastructure
• Installing and configuring the CloudOps for performance, monitoring, management and cost control

The move to the cloud was completed in just under two weeks and was more than 50% cheaper than any other solution that had been proposed.

Since completing the move, LogicMelon has had significantly fewer outages of their applications due to regular monitoring and in some instances, IG CloudOps has been able to detect issues and resolve them even before users become aware of them.

The past few years has seen a growth with the number of users of LogicMelon applications with more and more companies turning to cloud based recruitment solutions.

Together, LogicMelon and IG CloudOps hold regular review meetings to see how costs and infrastructure performance can be improved. These meetings use the information stored in CloudOps which is made available through a series of dashboards in the system to make informed decisions for the future.

IG CloudOps consultants now work closely with the LogicMelon team providing advice and support as they develop and deploy new applications and features to the cloud.