737-304-6185Azure Support
Get the right support team for your Azure deployment.
We have the hard won experience working with hundreds of cloud deployments for our customers globally.
Azure Support Services
At IG CloudOps, we recognise that cloud infrastructure is at the heart of your business operations, and its performance has an impact on both you and your customers. When you work with a certified Azure partner, you can rest assured that you’re working with Azure specialists.
Our Azure support plans include:
- A UK based Azure certified support team
- Work with a team who will take the time to understand your business and objectives
- Azure experience with clients of all sizes in a variety of market sectors
- All plans include advisory sessions / support services / cost reviews / security audits - all included in our CloudOps AWS support plans Essentials and Professional
What do our customers say?
Interviews with Tom Gullen & Gary Parker about what its like to work with the IG CloudOps team to extend your team for cloud support and consultancy.
You can also read all our testimonials and case studies here.
Why choose IG CloudOps for your Azure Support plan?
We have the hard-won knowledge from working with hundreds of Azure deployments for over a decade. We can be bolted on to your existing team and provide an Azure support service as we have done for many other customers.
From architecture and implementation to support, management, maintenance, and upgrades, we provide the whole life cycle of Azure services. We also spend time working with a variety of AWS and Azure deployments around the world, ensuring that we are always up to date on the newest developments.
We have then put this knowledge into our CloudOps cloud management software to allow us to scale our knowledge across hundreds of Azure workloads.
As a certified Azure partner, we ensure you get the maximum ROI from your cloud deployment and have the infrastructure which will support your immediate and long-term business objectives.
Utilising CloudOps to monitor Azure and reduce cloud infrastructure costs.
How we deliver our AWS Support Services
We work closely with your internal IT specialists to understand what you want to achieve so we can recommend solutions that complement your own technology stack and help you progress in the cloud.
IG CloudOps support services can be tailored to your specific requirements from fully managed and hosted through to monitoring and support to complement your own team.
Improve the stability of your cloud deployment with our CloudOps software, which enhances platform management and lowers subscription costs. We deliver all of our consulting and support services, as well as performance monitoring, auto-healing, and cost optimization, through our UK based Azure team and our cloud management platform CloudOps.
On-going Support
The CloudOps package includes advisory and support services. Problems with your cloud infrastructure can have a significant impact on your company’s performance igroup we will:
- Identify and diagnose issues with monitoring
- Root cause analysis
- Resolve the issue
- 24/7 Support
- Ensure it does not happen again
In most cases, we resolve problems before you even notice them.
Consultancy
We assist you throughout the whole lifecycle of your cloud infrastructure:
- Included as part of CloudOps
- Azure Architecture – when you need to change your deployment or add in new cloud infrastructure
- Azure Deployment -as part of a planned design, templated deployments
- Azure Migration -Planning and executing migrations, as well as life cycle planning
We help businesses get a competitive advantage by accelerating your cloud implementation as your Azure partner.
Optimisation & maintenance (Performance & Cost saving)
Azure cloud architecture will evolve over time, potentially leading to greater costs and the failure to identify and eliminate redundant services. CloudOps includes cost optimisation and performance recommendations:- Automatically carrying out regular reviews of your Azure infrastructure and providing cost-saving recommendations
- Identifying redundant or un-used resources
- Scaling of resources to meet peak depend and scaling back for low demand saving you money
- As Azure evolves, resources are reallocated to improve performance and cut costs
Monitoring
SLAs to protect your business with 24/7 monitoring enabling us to deliver 99.999% uptime as standard. All of this is included as part of CloudOps this helps:
- Security hardening & monitoring
- Prevent application outages
- Analyse consumption levels
- Make performance recommendations
- 24/7 fault recovery & auto-heal
Monitoring ensures that any problems are identified and rectified quickly, as well as preventing them from recurring.
IG CloudOps is your Azure support partner – reducing cloud costs and improving performance
We understand the challenges your business faces. Your cloud infrastructure is at the heart of your business which is why we have developed CloudOps which delivers a complete performance and support package for your business.
We provide an always-on cloud management solution that ensures infrastructure performance, minimises costs, and is ready to tackle your future problems with IG CloudOps as part of your team. CloudOps combines all of the operations, processes, and capabilities you’d expect from a cloud support relationship while also proactively assisting your organisation at no extra expense.
By choosing IG CloudOps as your Azure partner you will benefit from:
Build & operate workloads following best practices
Monitoring, incident management, reporting, change management
24/7 alerting and reporting
Full infrastructure and environment automation
Access to expert Azure architects and support engineers
Guaranteed cost savings and performance improvements
- 5.0
AWS Experts
“They have the knowledge and expertise we needed to support our team efficiently”
Steve, Software Architect
- 5.0
“The culture of approachable professionalism has been a great match with my team.”
Dan, Managing Director
- 5.0
“Significant cost savings as well as seen a reduction in management time”
“The process to deploy was really easy as it just bolted on to our existing infrastructure and meant that we didn’t have to port all our websites across.”
