Integrity & Transparency

Our main office is in Ellesmere Port, Cheshire. 

You can see more about our office here

We take security seriously, both of our CloudOps infrastructure and the security audits we offer to customers. 

For details on the tools, we use for security monitoring and scanning click here.

For secure management of cloud credentials we use the best practice standards from AWS (CloudFormation) & Azure (Azure Lighthouse)

We also carry out Penetration testing on our own cloud infrastructure periodically. Anyone can also report weaknesses in our platform and connected tools through our responsible disclosure program, by emailing support@igcloudops.com with the details. We will review and take any appropriate actions immediately. 

We also adhere to the cyber essentials standards. 

CloudOps provides unified cloud management thourgh using the best of breed tools and development standards. 

CloudOps is driven by market-leading technology:

• Public cloud platform native integration for Amazon AWS & Microsoft Azure
• Micro-services architecture integrates proven market-leading cloud management tools
• Industry-standard development platforms

Each of these is then kept up to date to and patched to ensure that our cloud management platform has all of the relevant security updates. 

The security of your data is important to us. We keep your data encrypted in our databases and we have multiple mechanisms to protect it. 

Security standards are also enhanced by AWS & Azure and the measure they take to secure their platforms. 

Please see the trust centres on the AWS and Azure websites for full details. You can review these here:

• AWS Compliance centre 
• Azure Compliance centre

Your information and data will be stored for as long as your account is active or until you request it be removed. 

You can ask for you deta to be removed under GDPR. To do this just email support@igcloudops.com and ask that it be removed. 

We run the least privilege models for access to data. Only your technology adoption manager and the CloudOps support team will be able to access your account data. 

We do not sell or give access to your data to third parties. 

Please see our privacy policy for more details. 

CloudOps is a hosted software application and the data is stored in AWS & Azure European data centres. It will be held in two or three EU data centres to ensure continuity in case of an outage.

IG is committed to responsible governance and sustainable policies. For details refer to our ESG area on our site.

By using IG’s product and services including our software services CloudOps, you agree to our terms of service.

A copy of the terms of our managed services agreement can be reviewed here. 

You can find details of our privacy policy on our website here