Cost-Effective AWS Business Support Pricing

Chris Fennell (Chief Operating Officer) 25-Aug-2023 09:45:00

AWS support AWS Consultant

AWS offer a range of support plans at different price points, but one big drawback is getting access to an AWS expert if you are not on a higher plan. This often makes the cloud providers' support plans ineffective except for enterprises paying a lot of money.

This is where we at IG CloudOps come into our own, offering cost-effective support plans with dedicated access to a seasoned AWS team based in the UK.

Understanding AWS Support Plans

AWS Support plans are designed to provide technical assistance, expertise, and resources to help businesses optimise their use of AWS services. These plans come in several tiers, ranging from Basic to Enterprise. Each tier offers varying levels of support, including access to AWS Trusted Advisor, infrastructure event management, and more.

However, a significant disadvantage of AWS Support plans is the variable cost structure. The costs can fluctuate based on factors such as AWS resource usage and the level of support required. While these plans provide valuable resources, the cost uncertainty can pose a challenge for businesses aiming to manage their budgets effectively. Additionally, lower-tier plans may not grant access to AWS experts, limiting businesses' ability to get timely, specialised assistance.

The Advantage of IG CloudOps

IG CloudOps understands the importance of reliable support without breaking the bank. As a solution that puts customer needs first, IG CloudOps offers a variety of support plans catering to different budgets and requirements. What sets IG CloudOps apart is its commitment to providing access to a dedicated AWS team located in the UK. This team brings decades of combined experience and expertise, ensuring that businesses receive top-notch support.

Tailored Support Plans

IG CloudOps offers a range of support plans, each designed to cater to specific business needs. From startups with limited budgets to established enterprises seeking comprehensive support; there's a plan for everyone.

The best part? No matter which plan you choose, you'll gain access to the same experienced AWS team. This means that even businesses on lower-tier plans can tap into valuable insights and assistance from professionals who truly understand AWS inside and out.

You can find out more about how we have helped other businesses by reading our case studies.

The Value of Local Expertise

Having a support team located in the UK adds another layer of advantage. Time zone differences and language barriers can sometimes hinder effective communication and problem resolution.

With IG CloudOps, businesses can rest assured that their support team is in the same time zone and speaks the same language, facilitating smoother interactions and quicker response times.

In Conclusion

While AWS Support plans undoubtedly offer valuable resources and assistance, the variable cost structure and limited access to experts can be hurdles for businesses looking for cost-effective and comprehensive support.

This is where IG CloudOps steps in, providing a range of tailored support plans and granting access to an experienced AWS team based in the UK. With IG CloudOps, businesses can enjoy peace of mind, knowing that they have a reliable partner by their side to navigate the complexities of AWS with expertise and affordability.

In the realm of cloud support, making an informed decision can significantly impact your business's success. With IG CloudOps, cost-effective support doesn't mean compromising on quality; it means unlocking the potential of AWS with a dedicated team that's always there when you need them.

Speak to a member of our AWS team today and find out what we can do to support your AWS deployments.

Or find out more about our AWS business support plans here.